a blog about user experience design
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User Experience Design:
Good products take over your life then become invisible.
Great
products do that, then compel you to evangelize.
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Recent Posts
Surfacing the Awesome
The real meaning of “Real Artists Ship”
Never let them see you sweat
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Google customer support: “WE DON’T CARE. WE DON’T HAVE TO. WE ARE THE ROBOTS.”
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